Research has revealed that businesses in the United States lose up to a whopping $62 billion every year because of bad customer service. While there are countless other reasons why customers should be your top priority, we believe this statistic alone may be enough to convince you to level up your customer service. Fortunately, there

The food and beverage industry sees a significant changeon a constant basis. With innovation, new technology being introduced at every step of the service delivery process, changing habits, trends, new research that affects preferences and patterns, evolution is unavoidable.

American Express found that 33% of customers will consider switching to competitors “after just one instance of poor customer service”.

What’s a business without its customers? You can’t run and operate a business, especially a wholesale business, without a clientele that can sustain your work. No matter what line of work you’re in, you need to have a client base that trusts you, your products, and your credibility as a business.

As time passes, commerce and technology are coming to a point of convergence where hardware and software innovation is changing business processes altogether. As the use of internet and online commercial transactions becomes increasingly widespread, actors within the food supplier’s industry have found technology immensely useful across both ends of the supply chain. One of