Tips for Implementing Unattended Payment Systems

Japan is known to have the highest density of vending machines per square mile—it’s not even a competition. They’re on every corner of every block, in alleyways, and in both residential and commercial areas.

The overwhelming number of vending machines throughout just the capital, Tokyo, tells us one thing about the country’s culture: its people value convenience.

But this need for convenience has led to an emergent technology—payment systems that are unattended!

Other countries are catching up, though. Vending machines and unattended payment systems are being implemented rapidly. The latter is particularly concerning for banks—who have been the primary stakeholders when it comes to brokering financial transactions for centuries.

The world is changing, and the future is unattended payment systems.

Business owners are turning to them to make the process of paying easier and to enhance the customer experience. But how do you efficiently install and run an unattended payment system? Here are some tips:

Security, Security, Security

Unattended payment systems have become popular because it’s very unlikely that they’ll compromise user data—a reason why banks and financial institutions may become obsolete one day.

In order to make sure your users have a safe experience when using an unattended payment system, you need to implement a strict privacy policy that ensures that the personal details of your users aren’t breached and/or sold.

Moreover, with no personnel around unattended payment systems, it can become a target of a data breach, fraud, etc. To prevent this, all unattended systems should be equipped with EMV technology that prevents the usage of counterfeit cards.

These systems can also include a tokenization system which assigns a unique identity to each set of sensitive and identifiable data, essentially locking hackers out.

Customer Experience

Any customer-facing payment solution should be convenient and easy to understand and use. Unattended payment solutions—or any payment solution—need to have simple user interfaces that make it easy for users to navigate them without any external help.

Customers also want payment systems to accept all kinds of payment methods—cash, mobile payment, credit and debit cards. To enhance the user experience and the accessibility of unattended payment systems, make sure that these consumer demands are fulfilled.

Integration With Business Systems

Your unattended payment system will be useless if your clients have to manually transfer data to your business’s other systems—like going to a counter with a receipt. Your company should integrate its retail inventory management systems with the unattended payment system to improve accessibility and convenience.

By incorporating unattended payment systems in your payment methods, you will enter the market with a disruptive USP, giving you an opportunity to grow.

Uniform Industrial Corporation (UIC) provides companies with Android compliant Go-Pay or unattended Bezel 8 systems. They also provide tailored EV charging payment systems and Windows Touch Screen POS System for your business. Get in touch with them today!

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