If you’re in the restaurant business, you know that outstanding service and quality food are essential for customer retention and satisfaction. Without these, your restaurant simply cannot succeed. According to statistics, restaurant sales are projected to hit $899 billion this year—which is good news for restaurant owners. However, the restaurant industry is extremely competitive, and the onus is on you to provide a memorable dining experience that keeps your customers coming back for more.
However, to gain a competitive edge over your rivals, you have to go beyond just good food. There are other important factors you need to consider, including the atmosphere, and perhaps most importantly, the point of sale (POS) system.
What is a POS System?
A Point of Sale system is both hardware and software used with your card reader for accepting payments from your customer. It creates a streamlined, interconnected system between your kitchen servers, register, and back office. A POS system eliminates guesswork from inventory management and sales transactions by storing all the information in a single, easily accessible place.
Here are 3 benefits of using a POS system in your restaurant:
Accurately Tracked Sales
When you have an old-school cash register system, you have to handle credit cards and cash payments manually. This can be quite challenging, and the risk of human errors is high if you get hundreds of customers every day. A modern POS system, on the other hand, can track each sale you make with accuracy and ease. The information enables you to make better, more-informed decisions for your business.
In today’s digital age, 92% of consumers judge a restaurant based on its online customer reviews. Taking care of your customers in a hassle-free timely manner would definitely help in influencing positive reviews online.
A POS system can help you streamline the transaction process. It handles debit and credit card processing, thus eliminating the need for separate systems. It makes debit and credit card transactions not only faster, but also much more secure.
Like we’ve already discussed, the tracking capabilities of a POS system can help you keep track of all the sales made in a given period. An additional benefit of this capability is that it keeps your staff accountable for all the sales that have been registered. This reduces the risk of employee theft.
Are you looking for a POS system for your restaurant? UIC can help you provide a solution! A leading payment processing solutions provider, they have an expansive catalogue of cashless payment solutions, including semi-integrated payment devices and Windows Touch Screen POS systems, which can be integrated with all types of business models and multi-channel strategies. Get in touch with them to learn more.